Shipping & Return Policy
Shipping:
All Global Pass products and services are delivered digitally. This includes access to AI tools, concierge planning support, memberships, and downloadable content. Once your purchase is complete, you will receive access instantly via email or through your Global Pass member dashboard.
Returns:
Due to the nature of our digital products, all sales are final and non-refundable. We do not offer returns or exchanges once access has been granted or a digital download has been delivered.
We are committed to providing exceptional value and service. If you experience any issues accessing your purchase, or believe there was an error in your transaction, please contact our support team within 7 days at [email protected] so we can assist you.
Subscription Cancellation:
Members can cancel their subscription at any time from their account dashboard. Once canceled, access to premium tools, dashboards, and features will be removed at the end of the current billing cycle. For assistance, email us at [email protected].
Thank you for choosing Global Pass. We’re honored to support your journey — before, during, and after takeoff.